SHIPPING & RETURNS
Standard Uk delivery is recorded and tracked and costs £4.99 taking, 3-5 Uk working days and orders over £120 are free. 1-2 day delivery costs £6.99 and orders over £160 are free. To receive sooner please place your order before 3pm or your item(s) will be shipped the next working day.
SPECIAL DELIVERY 3-5 DAYS costs £15, Your order will be delivered in person.
Shipping to European countries costs £8 for standard delivery which takes 5-6 working days, Free delivery on orders over £150. A tracked option is also available which costs £13.50 and takes 3-5 days to deliver. Free delivery on orders over £180. Custom taxes will be payed at the customers expense.
You have 14 days from the shipping date to exchange your purchase from Velour. We do not off a free returns label so this will be at customers expense.
The items must have all their labels and be in perfect condition.
The items must be unworn and unwashed.
The items must be returned in original packaging.
If you receive a faulty item please return to us within 30 days. make sure you have your receipt of the faulty goods. Contact the team via, instagram or via email firstname.lastname@example.org Hats, T-shirts and Hoodies
We Only offer a refund to customers if the item is faulty.
Please contact the team within 14 days of receiving your goods.
Please note that:
Items must be unworn and unwashed.
Items must be returned in the original packaging.