top of page


Shipping Policy

 UK orders

Standard Uk delivery is recorded and tracked and costs £4.99 taking, 3-5 Uk working days and orders over £120 are free. 1-2 day delivery costs £6.99 and orders over £160 are free. To receive sooner please place your order before 3pm or your item(s) will be shipped the next working day.

SPECIAL DELIVERY 3-5 DAYS costs £15, Your order will be delivered in person. 

EU orders

Shipping to European countries costs £8 for standard delivery which takes 5-6 working days, Free delivery on orders over £150. A tracked option is also available which costs £13.50 and takes 3-5 days to deliver. Free delivery on orders over £180. Custom taxes will be payed at the customers expense.

Exchange Policy

You have 14 days from the shipping date to exchange your purchase from Velour. We do not off a free returns label so this will be at customers expense. 

  • The items must have all their labels and be in perfect condition.

  • The items must be unworn and unwashed.

  • The items must be returned in original packaging.

If you receive a faulty item please return to us within 30 days. make sure you have your receipt of the faulty goods. Contact the team via, instagram or via email Hats, T-shirts and Hoodies

Refunds Policy


  • We Only offer a refund to customers if the item is faulty.

  • Please contact the team within 14 days of receiving your goods.


Please note that:

  • Items must be unworn and unwashed.

  • Items must be returned in the original packaging.

bottom of page